Beginning tomorrow (Wednesday March 18, 2020), if you have an appointment in either of our offices, please text us (at the number below) with your child’s first and last name to let us know when you have arrived. A nurse will then call you when your exam room is ready. We are doing our best to eliminate use of the waiting rooms to avoid any possible exposures to our patients. For ALL appointments, we are requesting ONLY the parent and patient(s) come to the office for the visit (no well siblings, grandparents, extra visitors). If you have a Well Child visit scheduled, and your child is sick, please call the office to reschedule your Well Child check, and set up a sick appointment instead.
If you are coming to the Kirkville Road office for a sick appointment, we are encouraging ALL sick patients show up to the office with a surgical mask if they have one or something to cover potential droplet contamination (scarf, bandana etc.). We will provide an ear loop mask at the door to those who do not show up to the office with any of the above.
The text line for Kirkville appointments is 315-415-1593.
The text line for Liverpool appointments is 315-622-8073.
Please use these numbers to let us know of your arrival ONLY.
For the time being, we are closing our Liverpool office on the weekends, so all weekend sick appointments will be booked in Kirkville.
Thank you so much for your cooperation with this matter!!
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Welcome to Child Healthcare Associates. We are a pediatric practice specializing in the care of children and adolescents through twenty years of age. Our ten physicians are all board certified and members of the American Academy of Pediatrics.
The practice has two locations: one at 6700 Kirkville Road in East Syracuse, and the other at 8100 Oswego Road Suite 220 located in Liverpool.
Both offices are open from 8:00 a.m. to 5:00 p.m. with extended hours in the evening at one or the other office. Both offices are open on the weekends from 8:30 a.m. for children who are acutely ill. Our phones are open for informational calls or to make appointments between 8:00 a.m. and 6:00 p.m. weekdays. After this, your calls will be handled by our answering service. Experienced nurses will handle most informational calls both during the day and at night. We encourage our patients to call when they have a question. To reach us when the office is closed, just dial the regular office number and you will be connected to our answering service.
If your child is ever in a life threatening emergency situation, do not call the answering service; instead call 911, and have the ambulance take your child to Upstate (University) Hospital Emergency Department.
Thank you for considering Child Healthcare Associates as the practice for your pediatric services.