Newborn Visits

Vaccines – a cornerstone of child care

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Well Child Visits

From infants to adolescence

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Sick Child Visits

Same-day access for your child

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News and updates!

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Access your patient portal here.

WE ARE HIRING!

Career Opportunities

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Urgent care guidance…

School is back in session and with it all the fall germs! If you need a same day sick visit for your kids, keep in mind:

1) We are open almost every day of the year! This includes Sundays. In most instances we can see your child that day or in some instances make arrangements for the next day. Our office phones are on most days from 8 am to 5pm. On weekends and holidays our phones are on from 8 am to noon for sick visit appointments as well as triage guidance. In the off hours we have a 24 hour answering service.

2) If we are full or it is after hours and it is unsafe to wait until the next day, the only urgent cares we recommend are Pediatric Now Medical Care (5100 West Taft Rd, #1B, Liverpool) or the Upstate Golisano Pediatrics After Hours Care currently at the Nappi Center downtown (725 E Adams downtown, *no longer at Community General Hospital).

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Schools in NY will be implementing a

no cell phone policy this year.

After consulting with our pediatric specialists at both Upstate Golisano and Strong Golisano (Rochester) we will be following the AAP (American Academy of Pediatrics) guidance regarding this policy and will not be writing exemption letters regarding cell phones.

While there are some conditions that truly warrant having a cell phone at all times (diabetes, cardiac monitoring) these should be coming directly from the specialist who manages these conditions and the specialists at both institutions have agreed to write these letters on an as-needed basis.

More information on this new initiative can be found at https://disconnectedny.org/ and the AAP

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We are again humbled to be included in the 2025 CNY and 315MOM Readers Choice Awards for top pediatricians.

Thank you for your continued support!

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We are honored and grateful to be named top pediatrics practice again this year in the 2024 readers choice awards.

Thank you to all who voted!

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We are honored to be included in the 2023 CNY Readers Choice awards in the Syracuse area pediatricians category. Thank you so much to all who voted!

https://syracuse.secondstreetapp.com/Readers-Choice-2023/gallery/396342537

We are honored to be included in the 2022 CNY Readers Choice awards in the Syracuse area pediatricians category. Thank you so much to all who voted!

Throughout the pandemic, CHCA remained committed to keeping our doors open 7 days a week to keep you out of the ER or urgent cares.

Like other businesses in healthcare and beyond, we continue to experience a critical shortage of staff in every department. Despite this shortage we maintain our commitment to keep our extended hours in both offices as possible.

We ask for your patience with wait times both on the phone and in office.

Our staff is working diligently to get to everyone, being rude or disrespectful to them in any way will not be tolerated. Please be kind to the people who showed up to work!

For non-urgent issues (forms, med refills, requesting physicals, general questions etc), try emailing us through your portal, you should get a response within 48 hours.

As a reminder, phones are on from 8 to 5pm daily M-F and 830am-noon weekends (yes, Saturday AND Sunday!)

If you have an appointment but no longer need to be seen, please make sure you cancel so we can help another child get in and to avoid no-show fees.

We are all in this together!

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Welcome to Child Healthcare Associates. We are a pediatric practice specializing in the care of children and adolescents. Our providers all follow the guidelines of the American Academy of Pediatrics.

MODERN MEDICAL FACILITIES

The practice has two locations: one at 6700 Kirkville Road in East Syracuse, and the other at 8100 Oswego Road Suite 220 located in Liverpool. We are an NCQA accredited PCMH (patient centered medical home).

We have a patient portal, ask for an activation code at your next office visit!

Both offices are open from 8:00 a.m. to 5:00 p.m. with extended hours in the evening at one or the other office. For now, just our Kirkville Rd office is open on the weekends from 8:00 a.m. for children who are acutely ill. Our phones are open for informational calls or to make appointments between 8:00 a.m. and 5:00 p.m. weekdays. After this, your calls will be handled by our answering service (Upstate). Experienced nurses will handle most informational calls both during the day and at night. We encourage our patients to message us through the portal when they have a non-emergent question.

If your child is ever in a life threatening emergency situation, call 911, and have the ambulance take your child to Upstate (University) Hospital Emergency Department, we will follow up with you afterwards.

Thank you for choosing Child Healthcare Associates as the practice for your pediatric services.

In a children-friendly environment!

Specially designed to help kids feel at home.

East Syracuse Hours

Monday - Friday (Extended Hours Available)	8 a.m. - 5 p.m.
Weekends: Appointments Only	From 8:00 a.m.

Liverpool Hours

Monday - Friday (Extended Hours Available)	8 a.m. - 5 p.m.
Weekends: Patients are seen in our Kirkville Road location Appointments Only	From 8:00 a.m.

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