The practice has two locations: one at 6700 Kirkville Road in East Syracuse, and the other at 8100 Oswego Road Suite 220 located in Liverpool. We are an NCQA accredited PCMH (patient centered medical home).
We have a patient portal, ask for an activation code at your next office visit!
Both offices are open from 8:00 a.m. to 5:00 p.m. with extended hours in the evening at one or the other office. Our Kirkville Rd office is open on the weekends from 8:00 a.m. for children who are acutely ill. Our phones are open for informational calls or to make appointments between 8:00 a.m. and 4:45 p.m. weekdays. After this, your calls will be handled by our answering service (Upstate). Experienced nurses will handle most informational calls both during the day and at night. We encourage our patients to message us through the portal when they have a non-emergent question.
If your child is ever in a life threatening emergency situation, call 911, and have the ambulance take your child to Upstate (University) Hospital Emergency Department, we will follow up with you afterwards.
Our Practice does participate in teaching family practice residents (from St. Joseph’s Hospital). At times,
there will be residents in our office who will be seeing patients with us.
We have board-certified Lactation Consultants who are available for scheduled appointments.
Thank you for considering Child Health Care Associates as the practice for your pediatric services!